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3CX Phone System

Freemium

All‑in‑one software‑based phone system for small‑business call centers.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earns a high score for its robust feature set, cross‑platform support, and generous free tier, though larger enterprises may need higher‑cost plans.

Key Features
Unified Communications Suite

Integrates voice, video, chat, and fax into a single interface, supporting SIP trunks and PSTN gateways.

WebRTC Softphone

Make and receive calls directly from browsers or mobile apps without additional hardware.

Advanced Call Queues & IVR

Create customizable call queues, auto‑attendants, and interactive voice response menus to streamline customer interactions.

Frequently Asked Questions

Yes, the Free Edition allows up to 8 simultaneous calls and includes core PBX features.

3CX runs on Windows, macOS, Linux, and offers iOS, Android, and web‑based softphone clients.

Paid licenses are billed per concurrent call per month, starting at $10.00 for the Standard tier, with volume discounts for larger deployments.