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All‑in‑one cloud phone system with AI‑powered routing, omnichannel chat, and seamless integration with POS and e‑commerce platforms. Tiered pricing starts at $20/agent mo.
#3 Aircall
User‑friendly cloud call center with click‑to‑dial, call queuing, and integrations for Shopify, Square, and QuickBooks. Free trial and plans from $30/agent mo.
Simple, scalable solution offering inbound/outbound calling, IVR, and real‑time analytics. Integrates natively with Freshdesk and popular retail CRMs.
Robust cloud platform with voice, chat, and email support, AI‑driven routing, and built‑in workforce management. Competitive pricing for small teams.
AI‑enhanced cloud phone system offering real‑time transcription, sentiment analysis, and easy integration with Google Workspace and Shopify.
#7 Zoho Voice
Part of Zoho One suite; provides cloud PBX, call routing, and CRM integration. Ideal for retailers already using Zoho products.
Drag‑and‑drop call flow builder, omnichannel support, and ready‑made integrations for e‑commerce platforms. Scales from 5 to 500 agents.
#9 CloudTalk
Focused on sales and support calls with click‑to‑dial, call recording, and integrations for Shopify, WooCommerce, and HubSpot.
Cloud PBX with call routing, SMS, and video, plus marketplace apps for inventory and loyalty programs. Plans start at $19.99/line mo.
Unified communications suite offering voice, chat, and email, with AI‑driven analytics and easy POS integrations.
#12 CallHippo
Virtual phone numbers, call forwarding, and real‑time dashboards. Integrates with Shopify, Magento, and Zapier for workflow automation.
#13 JustCall
Cloud call center with SMS, click‑to‑dial, and CRM integrations (Shopify, HubSpot). Transparent pricing starting at $25/agent mo.
#14 Grasshopper
Simple virtual phone system for small teams, offering call forwarding, voicemail transcription, and mobile apps. Ideal for boutique retailers.
#15 Kixie PowerCall
Sales‑focused cloud calling with power‑dialer, SMS, and real‑time analytics. Integrates with Shopify, Salesforce, and HubSpot.
#16 Ring.io
Lightweight cloud PBX with call queuing, IVR, and easy POS integration via Zapier. Plans start at $15/agent mo.