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#2 Aircall
Cloud‑based phone system with native integrations to HubSpot, Salesforce, Zoho CRM, and more; offers real‑time dashboards, call routing, and easy onboarding for teams under 50 agents.
Scalable omnichannel solution that pairs RingCentral’s VoIP with a built‑in CRM and connectors to HubSpot, Zoho, and Microsoft Dynamics; includes AI‑powered routing and analytics.
Affordable cloud PBX with native Freshsales CRM integration; features include call queuing, IVR, and real‑time monitoring, ideal for startups and SMBs.
All‑in‑one help‑desk and call‑center solution tightly integrated with Zoho CRM; provides ticket‑based calling, automatic logging, and AI‑driven insights.
#6 Talkdesk
Enterprise‑grade cloud contact center with a lightweight SMB plan; integrates with Salesforce, HubSpot, and Zoho CRM, offering AI routing, workforce management, and analytics.
#7 Dialpad Talk
Unified communications platform with built‑in AI transcriptions and native CRM integrations (Salesforce, HubSpot, Zoho); simple pricing for teams under 100 users.
Cloud contact center that bundles voice, chat, email, and SMS; integrates with Salesforce, Zendesk, and Microsoft Dynamics for a unified customer view.
VoIP phone system with built‑in CRM features and integrations to HubSpot, Zoho, and Salesforce; includes call analytics, auto‑dialer, and omnichannel support.
Flexible cloud phone system with CRM connectors (Salesforce, Zoho, HubSpot) and AI‑driven call routing; pricing tiers suitable for small teams.
#11 CallHippo
Virtual phone system with built‑in CRM, lead capture, and click‑to‑call; integrates with HubSpot, Pipedrive, and Zoho CRM, perfect for sales‑focused SMBs.
#12 Kixie PowerCall
Sales‑focused dialer that embeds directly into HubSpot, Salesforce, and Pipedrive; offers real‑time coaching, analytics, and automated call logging.
#13 CloudTalk
Call‑center platform with native integrations to HubSpot, Pipedrive, and Zoho CRM; includes call routing, performance dashboards, and a simple per‑seat pricing model.
#14 Bitrix24
All‑in‑one suite combining CRM, project management, and a cloud PBX; offers call recording, IVR, and seamless data sync across all modules.
Unified communications with built‑in CRM integration (Salesforce, Zoho) and robust call‑center features like queue management, reporting, and mobile apps.
#16 Zendesk Talk
Embedded call center within Zendesk Support; integrates automatically with Zendesk Sell CRM, providing ticket‑linked calls, IVR, and real‑time analytics.
Cloud contact center with a lightweight SMB tier; integrates with Salesforce, HubSpot, and Microsoft Dynamics, offering AI routing, workforce management, and omnichannel support.
#18 Intercom Voice
Live‑chat platform that adds voice calling with CRM sync to Intercom’s own customer database; suitable for small support teams needing chat‑plus‑phone.
Indian‑origin cloud PBX with built‑in CRM and integrations to Salesforce, Zoho, and HubSpot; offers click‑to‑dial, call recording, and AI analytics.
Open‑source CRM paired with Vtiger Phone for inbound/outbound calling; provides call logging, click‑to‑dial, and customizable IVR for small teams.
Hybrid cloud solution with native integrations to Salesforce and Microsoft Dynamics; includes AI‑driven routing, workforce management, and a simple SMB pricing tier.