Vetted Score
4.5
/ 5.0
Earns a solid 4.5/5 due to reliable call quality, deep Zoho ecosystem integration, and flexible pricing, though some users note limited third‑party app support.
Key Features
Call Routing & Auto‑Attendant
Intelligent call routing, IVR menus, and auto‑attendant features ensure callers reach the right department instantly.
Call Analytics & Reporting
Real‑time dashboards and detailed call logs provide insights into call volume, duration, and agent performance.
Zoho Suite Integration
Seamlessly connects with Zoho CRM, Desk, and other Zoho apps for unified customer communication.
Frequently Asked Questions
Yes, Zoho Voice offers a 14‑day free trial with full feature access before you commit to a paid plan.
Absolutely—Zoho Voice provides native iOS and Android apps, allowing you to make and receive calls on the go.
You can upgrade to higher‑tier plans or request an enterprise quote for unlimited users and additional advanced features.
Featured Lists & Comparisons
Specifications
Pricing Model
Subscription‑based pricing starting at $12.00 per user per month, with higher tiers for advanced features and enterprise plans.
Supported Platforms
Web (browser)iOSAndroidWindowsmacOS
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