Vetted Score
4.6
/ 5.0
Earns a high score for its robust feature set, open-source flexibility, and strong community support, while pricing tiers remain competitive.
Key Features
Omnichannel Communication
Integrates email, phone, live chat, and social media into a single unified inbox for seamless customer interactions.
Workflow Automation
Drag‑and‑drop workflow builder automates repetitive tasks, lead routing, and follow‑up reminders without coding.
Customizable Modules
Fully extensible with custom fields, modules, and third‑party integrations via REST APIs and marketplace extensions.
Frequently Asked Questions
Yes, Vtiger offers a free Community edition that includes core CRM features and can be self‑hosted.
Vtiger is web‑based, so it works on any operating system via a browser, and also provides native iOS and Android mobile apps.
Paid plans start at $20 per user/month for the Professional tier; Enterprise pricing is custom‑quoted based on user count and additional features.
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Specifications
Pricing Model
Free Community edition; paid Professional and Enterprise plans start at $20 per user/month, with custom enterprise pricing available.
Supported Platforms
Web (any OS via browser)iOSAndroid