Vetted Score
4.6
/ 5.0
Earns a strong score for deep integration with Microsoft 365, robust enterprise features, and consistent reliability across devices.
Key Features
Full PBX Functionality
Provides call queues, auto attendants, voicemail, and call transfer directly within Teams.
Seamless PSTN Integration
Connects to the public switched telephone network via Microsoft Calling Plans or Direct Routing.
Unified Collaboration
Combines voice, video, chat, and file sharing in a single interface for streamlined teamwork.
Frequently Asked Questions
No, it is an add‑on to Microsoft 365; you need a compatible Microsoft 365 or Office 365 subscription to use it.
Yes, through Direct Routing you can port existing numbers and connect on‑premises PSTN gateways.
Teams Phone System runs on any device that supports Microsoft Teams, including Windows, macOS, iOS, Android, and web browsers—no special hardware is required.
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Specifications
Pricing Model
Add‑on to Microsoft 365; pricing starts at $8 per user per month, with higher enterprise tiers up to $20 per user.
Supported Platforms
WindowsmacOSiOSAndroidWeb
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