Vetted Score
4.6
/ 5.0
Earns a strong score for its reliable call quality, extensive channel support, and intuitive admin console, though pricing can be higher for small teams.
Key Features
Omni‑Channel Voice
Handle inbound and outbound calls, call routing, and IVR through a single cloud‑based interface.
Integrated Messaging
Combine voice, SMS, fax, and video conferencing to streamline customer interactions.
Analytics & Reporting
Real‑time dashboards and detailed call logs help monitor performance and improve service quality.
Frequently Asked Questions
The base plan starts at $19.99 per user per month, billed annually.
Yes, native iOS and Android apps provide full call‑center functionality on smartphones and tablets.
RingCentral offers pre‑built integrations with popular CRMs like Salesforce, Zendesk, and many others via its App Marketplace.
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Specifications
Pricing Model
Subscription‑based pricing starting at $19.99 per user per month, with higher tiers up to $49.99 for advanced features and enterprise plans.
Supported Platforms
WebiOSAndroidWindowsmacOS