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Comprehensive UCaaS suite with voice, video, team messaging, fax, and robust integrations; known for scalability and global reach.
#3 Zoom Phone
Cloud phone system built into the Zoom platform, offering seamless transition between voice, video meetings, and chat with advanced analytics.
Integrated telephony within Microsoft Teams, leveraging Office 365 ecosystem for voice, video, collaboration, and AI‑driven insights.
#5 8x8 X Series
Unified communications platform combining voice, video, chat, contact center, and analytics with built‑in security and compliance.
Enterprise‑grade cloud calling solution integrated with Webex Meetings and Teams, offering advanced call routing, AI transcription, and security.
Flexible UCaaS offering voice, video, messaging, and CRM integrations, with AI‑powered call analytics and virtual receptionist.
#8 Dialpad Talk
AI‑first cloud phone system with real‑time transcription, sentiment analysis, and seamless integration with Google Workspace and Microsoft 365.
#9 Fuze
All‑in‑one UC platform delivering voice, video, messaging, and contact center capabilities with AI‑driven meeting insights.
#10 Nextiva
Unified communications suite featuring VoIP, video conferencing, team chat, and robust CRM integrations for SMBs and enterprises.
Cloud‑based phone system with advanced call handling, analytics, and integration with Microsoft Teams and other collaboration tools.
Hybrid UCaaS solution combining voice, video, messaging, and contact center features with AI‑enhanced call routing.
#13 Genesys Cloud CX
Customer experience platform that includes voice, video, chat, and AI‑powered analytics for both internal collaboration and contact center needs.
Modern cloud‑based call center and phone system with easy setup, omnichannel support, and AI‑driven insights.
Unified communications platform offering VoIP, video meetings, team chat, and robust admin controls for SMBs.
#16 Intermedia Unite
All‑in‑one UC solution with voice, video, messaging, and secure file sharing, plus built‑in compliance tools.
Advanced contact‑center add‑on to RingCentral Office, delivering omnichannel routing, AI analytics, and workforce optimization.
Integrated contact‑center solution within Zoom, providing voice, chat, and video support with AI‑driven routing and analytics.
Hybrid UCaaS offering that blends on‑premise PBX capabilities with cloud flexibility, ideal for regulated industries.
Collaboration suite delivering voice, video, messaging, and presence with strong security and integration with enterprise directories.
AI‑powered contact‑center platform that also provides internal voice and collaboration tools for unified communications.
Cloud‑based phone system focused on small businesses, offering unlimited calling, video meetings, and CRM integrations.