Vetted Score

4.6 / 5.0

Scored 4.6/5 for its robust feature set, reliable cloud infrastructure, and strong integration capabilities, though pricing can be higher for small teams.

Key Features

Integrated Voice & Video Calling

High‑definition voice and video calls with seamless handoff between devices and robust PSTN connectivity.

Team Collaboration Suite

Chat, file sharing, and virtual meeting rooms that keep teams connected and productive.

Business SMS & Messaging

Send and receive SMS at scale, with unified inboxes for all communication channels.

Call Center & Contact Center Integration

Advanced routing, analytics, and AI‑driven assistance for scalable customer support operations.

Analytics & Reporting

Real‑time dashboards and detailed usage reports to monitor performance and optimize costs.

Frequently Asked Questions

Yes, Avaya offers a 30‑day free trial that provides access to all core features before committing to a paid plan.

Avaya Cloud Office works on web browsers, Windows, macOS, iOS, and Android devices, ensuring cross‑platform accessibility.

Plans are flexible; you can upgrade or downgrade monthly, with changes reflected in the next billing cycle.

Featured Lists & Comparisons

Specifications

Pricing Model Starts at $25.00 per user per month for the Standard plan, with Enterprise tiers ranging up to $45.00 per user per month for advanced features and custom support.

Supported Platforms

WebiOSAndroidWindowsmacOS