8

8x8 X Series

Paid

A comprehensive UCaaS platform delivering voice, video, chat, and contact‑center tools in one integrated solution.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earns a strong score for its all‑in‑one feature set, reliable global network, and robust integrations, making it a top choice for midsize enterprises.

Key Features
Integrated Voice & Video

High‑definition calling and video conferencing with global PSTN connectivity and AI‑powered noise cancellation.

Unified Messaging & Chat

Persistent chat, SMS, and voicemail accessible across devices, all synced in real time.

Contact Center Suite

Built‑in contact‑center capabilities including routing, analytics, and AI-driven virtual agents.

Frequently Asked Questions

8x8 offers month‑to‑month billing, but annual commitments provide discounted pricing.

Yes, it includes tools and professional services to transition from legacy on‑premise systems to the cloud.

The contact‑center suite is available as an add‑on or as part of higher‑tier plans, allowing flexible scaling.