Vetted Score
4.5
/ 5.0
Earns a strong score for its robust omnichannel features, easy integration, and scalable pricing that suits both small businesses and enterprises.
Key Features
Real‑time Live Chat
Instantly engage website visitors with customizable chat widgets and automated routing.
Omnichannel Messaging
Consolidate conversations from web chat, Facebook Messenger, WhatsApp, and SMS into a single inbox.
Automation & AI
Use bots, canned responses, and AI suggestions to accelerate response times and improve support efficiency.
Frequently Asked Questions
Yes, BoldChat offers a free tier with limited agents and basic chat features, suitable for small teams.
BoldChat integrates web chat, Facebook Messenger, WhatsApp, SMS, and email into one unified inbox.
Yes, enterprise plans with advanced security, SLA guarantees, and custom branding are available on request.
Featured Lists & Comparisons
Specifications
Pricing Model
Free tier includes basic chat functionality; paid plans start at $15.00 per user per month, with higher-tier and enterprise options available up to $99.00 per month.
Supported Platforms
WebiOSAndroidWindows