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#2 SurveyMonkey
Widely‑used survey tool with robust analytics, customizable templates, and integrations for NPS, CSAT, and employee pulse surveys.
#3 Qualtrics
Enterprise‑grade experience management suite offering advanced survey logic, AI‑driven insights, and full‑funnel feedback collection.
#4 Typeform
Conversational, mobile‑first forms that boost response rates; includes logic jumps, branding options, and integrations with CRM tools.
#5 Google Forms
Free, simple form builder that integrates with Google Workspace; ideal for quick internal surveys and data collection.
Powerful survey platform with deep customization, conditional logic, and reporting dashboards for both B2B and B2C feedback.
Chat‑style surveys and NPS tools that deliver a conversational experience; includes offline mode and white‑label options.
#8 SoGoSurvey
Feature‑rich survey solution with advanced branching, real‑time analytics, and compliance certifications (ISO, GDPR).
#9 Jotform
Drag‑and‑drop form builder with over 10,000 templates; supports payments, e‑signatures, and extensive third‑party integrations.
#10 Zoho Survey
Part of the Zoho suite; offers customizable surveys, AI‑powered sentiment analysis, and seamless integration with Zoho CRM and Desk.
#11 Formstack
Form automation platform that combines data collection, workflow routing, and e‑signatures for internal and external feedback.
Customer experience platform focused on CX surveys, NPS, and CSAT with Salesforce integration and real‑time dashboards.
#13 Medallia
Enterprise CX management suite delivering real‑time feedback capture, AI‑driven analytics, and closed‑loop action workflows.
#14 Qualaroo
In‑page survey tool that captures contextual feedback on websites and apps; includes targeting rules and sentiment scoring.
#15 UserVoice
Customer support and feedback platform that turns suggestions into product roadmaps; includes voting, forums, and ticketing.
#16 Hotjar
Behavior analytics suite combining heatmaps, session recordings, and on‑site surveys to gather qualitative feedback.
In‑app and website feedback tool that captures user sentiment via micro‑surveys, screenshots, and NPS.
#18 AskNicely
NPS‑focused platform that automates survey delivery, sentiment analysis, and integrates with Slack, Salesforce, and Zendesk.
#19 Delighted
Simple NPS, CSAT, and CES survey tool with automated email triggers, real‑time dashboards, and Zapier integration.
#20 Nicereply
Customer satisfaction platform built for support teams; offers CSAT, NPS, and ticket‑level feedback collection.
#21 CustomerSure
Feedback management solution for SaaS and subscription businesses; includes NPS, CSAT, churn prediction, and reporting.