Top 30 Survey & Feedback Software

Curated list of the top 30 survey, form, and feedback software solutions for collecting insights from customers, employees, and website visitors through online forms, polls, NPS surveys, and comprehensive experience management platforms.

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Pioneering online survey platform with a vast template library, multiple question types, advanced logic, and robust analytics for market research, customer feedback, and academic studies.

Conversational form and survey builder known for its beautiful, interactive forms that feel like one-on-one chats, ideal for lead generation, feedback collection, and engaging user experiences.

Enterprise-grade experience management (XM) platform offering sophisticated tools for customer, product, employee, and brand experience research, with powerful analytics and AI-driven insights.

Free, simple form builder integrated with Google Workspace, allowing quick creation of surveys, quizzes, and registration forms with data automatically collected in Google Sheets.

#6 Jotform

Versatile online form builder with thousands of templates, extensive widget library, payment integrations, and workflow automation for creating complex forms without coding.

Simple survey and quiz tool included with Microsoft 365, offering real-time results, branching logic, and seamless integration with Teams, Excel, and other Microsoft apps.

Powerful survey platform for organizations needing deep customization, advanced reporting, and enterprise-level data collection capabilities for complex research and feedback programs.

Conversational experience platform offering chat-like surveys, NPS, 360-degree reviews, and employee pulse surveys to improve response rates and user engagement.

#10 Hotjar

Behavior analytics and user feedback tool combining heatmaps, session recordings, and on-site surveys to understand how users interact with websites and identify pain points.

#11 Delighted

Simple, fast experience management platform for measuring NPS, CSAT, and CES, with automated survey delivery, real-time reporting, and integration with popular business tools.

Multi-channel customer experience and feedback platform for measuring metrics across touchpoints (in-store, web, mobile, email, SMS) with real-time alerts and analytics.

Comprehensive survey software and research suite offering 360-degree feedback, offline data collection, advanced analytics, and an insights hub for enterprise customers.

Poll, survey, and quiz tool from Automattic (makers of WordPress), known for its simplicity, beautiful design, and seamless WordPress integration.

Enterprise survey platform with strong security and compliance features, offering advanced survey logic, white-labeling, and extensive reporting for regulated industries.

Customer experience platform focused on CX professionals, offering beautiful, mobile-optimized surveys, journey mapping, and integration with Salesforce and other CRMs.

#17 Wootric

In-app customer feedback platform for measuring NPS, CSAT, and CES, with intelligent feedback routing, trend analysis, and integration with Slack and CRM systems.

Free feedback tool offering survey and feedback widgets alongside demographic and interest data to help publishers and website owners understand their audience.

#19 Paperform

Versatile online form builder that goes beyond surveys to handle payments, appointments, and calculations, with a focus on beautiful design and conversion optimization.

#20 AskNicely

NPS and customer feedback platform designed for front-line teams, focusing on real-time alerts, coaching, and closing the feedback loop to drive customer-centric actions.

#21 Retently

Customer feedback and review generation platform using NPS, CSAT, and CES surveys to measure loyalty, collect testimonials, and identify at-risk customers.

#22 Pollfish

Mobile survey platform that delivers questions to millions of consumers through mobile apps, ideal for market research and gathering feedback from specific audiences.

#23 Formstack

Workflow automation platform with a powerful form builder at its core, enabling data collection, document generation, and process automation for businesses of all sizes.

#24 Caliper

Experience management platform focusing on transactional feedback (like post-interaction surveys) with AI-powered text analytics and integration with support and CRM systems.

Digital customer feedback solution for collecting visual feedback (screenshots), surveys, and passive feedback across websites, mobile apps, and email.

#26 Confirmit

Enterprise feedback management (EFM) platform for large-scale voice of customer (VoC), employee engagement, and market research programs with robust analytics and reporting.

Professional online survey tool with strong data security credentials (ISO 27001), offering advanced features, white-labeling, and support for academic and public sector research.

Open-source survey application that can be self-hosted, offering unlimited surveys and responses, extensive question types, and translation into 80+ languages.

Modern survey maker focused on responsive, mobile-friendly design with a drag-and-drop interface, rich visuals, and offline data collection capabilities.

#30 AidaForm

User-friendly online form builder with a wide selection of templates, payment integrations, and conditional logic, suitable for creating surveys, quizzes, and order forms.

Privacy-focused, end-to-end encrypted survey tool that guarantees respondent anonymity and data security, with no tracking and support for cryptocurrency payments.

#32 Feedier

Experience management platform that uses gamification (rewards, badges) to incentivize feedback submission across customer, employee, and event experiences.