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Retently

Freemium

Customer experience platform for NPS surveys, feedback collection, and loyalty insights.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earned 4.6/5 for its intuitive UI, robust NPS analytics, and seamless integration options, though higher-tier pricing may limit small businesses.

Key Features
NPS Survey Builder

Create customizable Net Promoter Score surveys with branding, multilingual support, and multiple question types.

Automated Email Triggers

Set up automatic email invitations and follow‑ups based on respondent behavior and scores.

Real‑time Dashboards & Analytics

Visualize response trends, segment data, and export reports for actionable insights.

Frequently Asked Questions

Yes, Retently offers a free plan that includes basic NPS surveys with limited responses per month.

Retently provides native integrations with major CRMs like HubSpot and Salesforce, as well as Zapier for custom workflows.

Surveys can be sent via email, embedded on websites, or collected through iOS and Android mobile apps.
Specifications
Pricing Model Free tier with limited surveys; paid plans start at $99/month for unlimited surveys, advanced analytics, and integrations.
Supported Platforms
Web (any browser)iOSAndroid