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Enterprise‑grade platform for surveys, CX, employee and product experience with advanced analytics and AI‑driven insights.
Popular online survey tool offering customizable templates, robust reporting and integrations for CX and market research.
#4 Medallia
Real‑time experience management suite that captures voice‑of‑customer data across touchpoints and provides actionable analytics.
Flexible survey builder with powerful logic, branding options and API access for complex feedback programmes.
#6 QuestionPro
All‑in‑one research platform offering surveys, NPS, CX, employee engagement and AI‑enhanced analytics.
#7 Typeform
Conversational form and survey tool that delivers engaging, mobile‑first questionnaires with rich visual design.
#8 Google Forms
Free, easy‑to‑use form builder integrated with Google Workspace, suitable for quick feedback collection.
#9 Zoho Survey
Feature‑rich survey solution with branching, multilingual support and seamless integration with Zoho CRM and other apps.
#10 SurveySparrow
Conversational surveys and NPS tools that turn feedback into interactive chats with automation capabilities.
#11 SoGoSurvey
Enterprise survey platform offering advanced logic, reporting dashboards and compliance‑focused features.
Customer experience platform focused on in‑app surveys, NPS and real‑time dashboards.
#13 Survicate
Multi‑channel feedback tool that embeds surveys in websites, apps, emails and SMS, with NPS and CSAT modules.
#14 CustomerSure
CX platform that captures post‑interaction surveys, NPS and sentiment analysis for SaaS and support teams.
#15 InMoment
Experience intelligence suite that gathers real‑time feedback across touchpoints and provides predictive analytics.
#16 AskNicely
NPS‑focused feedback platform that automates survey delivery, closes the loop and integrates with CRM/Helpdesk tools.
#17 Qualaroo
On‑site survey tool that captures contextual feedback via targeted pop‑ups and in‑product questionnaires.
#18 UserTesting
Remote usability testing platform that combines video‑based user feedback with surveys and sentiment scoring.
#19 Hotjar
Behavior analytics suite offering heatmaps, session recordings and on‑site feedback widgets.
Digital experience feedback solution for websites, apps and emails, with real‑time analytics.
Simple polling and survey tool that integrates with WordPress and offers basic reporting.