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Cloud‑based omnichannel center with AI routing, real‑time dashboards, and seamless integration with RingCentral Phone.
Easy‑to‑set‑up cloud PBX with call queues, IVR, and integration into Freshdesk’s ticketing suite.
#4 Aircall
Modern cloud phone system designed for SMBs, featuring click‑to‑dial, call routing, and CRM integrations.
#5 Talkdesk
Enterprise‑grade cloud contact center with AI‑powered routing, workforce management, and extensive app marketplace.
#6 Five9
Scalable cloud contact center offering predictive dialing, omnichannel support, and robust analytics.
Comprehensive CX platform with voice, chat, email, and social channels plus AI bots for small teams.
All‑in‑one cloud solution with voice, video, chat, and AI analytics, priced for SMB budgets.
Unified communications suite with call‑center features, integrations, and flexible pricing for small businesses.
Part of Zoho One, this cloud center provides call routing, IVR, and CRM sync at a low cost.
Feature‑rich cloud PBX with call queues, analytics, and built‑in CRM tools for growing teams.
AI‑driven voice platform with real‑time transcription, sentiment analysis, and easy Google Workspace integration.
Cloud phone system with call‑center capabilities, auto‑attendant, and integration with GoToMeeting.
Scalable cloud solution offering omnichannel routing, workforce management, and AI insights.
Enterprise‑grade cloud platform with AI routing, analytics, and seamless Webex Teams integration.
#16 CallHippo
Virtual phone system with call‑center features, click‑to‑call, and integrations with popular CRMs.
#17 CloudTalk
Cloud call‑center software with omnichannel support, real‑time dashboards, and easy onboarding.
#18 Ozonetel
India‑originated cloud contact center offering IVR, predictive dialing, and multi‑channel support.
Simple cloud PBX with call‑center queues, call recording, and API access for custom workflows.
Part of the Bitrix24 suite, provides call routing, CRM integration, and free tier for very small teams.
#21 Grasshopper
Virtual phone system geared toward small businesses, offering call forwarding, voicemail, and basic queueing.