Vetted Score
4.6
/ 5.0
Earns a high score for its generous free tier, intuitive UI, and cross‑device support, though advanced automation and analytics require paid upgrades.
Key Features
Contact & Lead Management
Store unlimited contacts and leads, track interactions, and organize pipelines.
Basic Workflow Automation
Automate simple tasks like lead assignment and email notifications without coding.
Mobile Access
Access CRM data on the go via native iOS and Android apps.
Frequently Asked Questions
Yes, the free edition allows unlimited users and records, but limits advanced modules like AI predictions and custom reports.
Yes, you can seamlessly upgrade within the Zoho CRM interface; all data and settings are retained.
Zoho CRM Free Edition works on any modern web browser and has native iOS and Android apps for mobile access.
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Specifications
Pricing Model
Free forever with limited features; paid plans start at $14 per user per month for advanced modules.
Supported Platforms
Web (Browser)iOSAndroid