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Zendesk Sunshine

Paid

A flexible, open CRM platform that unifies customer data across Zendesk products.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Scored 4.6/5 due to its powerful data unification, extensibility, and strong integration with Zendesk, though pricing can be a barrier for small teams.

Key Features
Unified Customer Data

Aggregates data from multiple sources into a single, customizable data model for a 360° view of each customer.

Extensible API & SDK

Provides robust APIs and SDKs allowing developers to build custom integrations and workflows.

Built-in Analytics

Offers real-time dashboards and reporting to track engagement, satisfaction, and support metrics.

Frequently Asked Questions

Sunshine is billed monthly per active user, starting at $49.00 for up to 1,000 users, with volume‑based discounts for larger enterprises.

Yes, Sunshine offers a flexible, open data model that lets you define custom objects, fields, and relationships.

Sunshine is web‑based and fully responsive, and Zendesk provides native iOS and Android SDKs for mobile integration.
Specifications
Pricing Model Starts at $49.00 per month for up to 1,000 active users, with higher tiers for larger enterprises and additional features.
Supported Platforms
Web (browser)iOSAndroid