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Custify

Freemium

Customer success platform that helps SaaS teams retain, grow, and delight their customers.

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4.5 Editor Rating
Vetted Score
4.5 / 5.0

Earns a strong score for its robust automation, intuitive UI, and deep integrations with major CRMs, though pricing can be steep for larger teams.

Key Features
Health Scoring & Segmentation

Automatically score customer health using usage, engagement, and support data to prioritize outreach.

Automated Playbooks

Create multi-step, trigger-based workflows that automate onboarding, upsell, and churn prevention actions.

Integrated NPS & Feedback

Collect Net Promoter Scores and in‑product feedback, then route insights to your CRM for follow‑up.

Frequently Asked Questions

Yes, Custify provides a free tier that includes basic health scoring and limited contact management.

Custify integrates with popular CRMs like Salesforce, HubSpot, and Pipedrive, as well as with tools such as Slack, Intercom, and Zapier.

Absolutely—enterprise plans with custom features, dedicated support, and volume discounts are available upon request.
Specifications
Pricing Model Provides a free tier with limited contacts and paid plans starting at $99 per month, with enterprise pricing available on request.
Supported Platforms
Web (Browser)iOSAndroid