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Zendesk Sell (formerly Base CRM)

Paid

A sales CRM that streamlines pipeline management and automates repetitive tasks.

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4.5 Editor Rating
Vetted Score
4.5 / 5.0

Earns a solid 4.5/5 for its intuitive UI, robust automation, and strong integration ecosystem, though pricing can be high for small teams.

Key Features
Visual Sales Pipeline

Drag-and-drop pipeline view lets sales teams track deals through stages with real-time updates.

Email & Call Automation

Automates email sequencing and call logging, reducing manual data entry and improving follow‑up efficiency.

Integrated Reporting & Forecasting

Customizable dashboards and AI‑driven forecasts help managers make data‑backed decisions.

Frequently Asked Questions

Zendesk Sell offers a 14‑day free trial, but all ongoing plans are paid; there is no permanently free tier.

Yes, it seamlessly integrates with Zendesk Support, Talk, and Guide, as well as third‑party tools like Gmail, Outlook, and Slack.

Dedicated iOS and Android apps provide full access to pipelines, contacts, and activity logs on the go.