Vetted Score
4.6
/ 5.0
Earns a strong score due to its robust integration with Zendesk, reliable real-time messaging, and a generous free tier that suits small teams.
Key Features
Instant Live Messaging
Engage website visitors instantly with real-time chat, reducing response times and boosting satisfaction.
Seamless Zendesk Integration
Sync chats directly with Zendesk tickets, enabling unified support workflows and comprehensive reporting.
Automation & AI Bots
Deploy pre-chat forms, triggers, and AI-powered bots to handle common queries and route conversations efficiently.
Frequently Asked Questions
Yes, Zendesk offers a free tier that supports one concurrent chat and basic features, suitable for small businesses.
Absolutely; chats can be automatically converted into Zendesk tickets, keeping all customer interactions in one place.
Paid plans start at $19 per agent per month for the Essential plan and go up to $49 for the Advanced plan with added automation and analytics.
Featured Lists & Comparisons
Specifications
Pricing Model
Free tier includes up to 1 concurrent chat and basic features; paid plans start at $19 per agent/month and go up to $49 for advanced automation and analytics.
Supported Platforms
WebiOSAndroidWindows (via browser)macOS (via browser)