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Creatio (formerly bpm'online)

Freemium

All-in-one CRM and low-code process automation platform designed for small businesses.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earns a strong score for its comprehensive feature set, low-code flexibility, and solid integration ecosystem, while pricing remains competitive for small teams.

Key Features
Unified CRM & Process Automation

Combines sales, marketing, and service CRM with a visual low-code process designer for end‑to‑end workflow automation.

Low-Code Development

Drag‑and‑drop tools let users create custom applications and automations without writing code.

AI‑Driven Insights

Embedded analytics provide predictive lead scoring, pipeline forecasting, and actionable recommendations.

Frequently Asked Questions

Yes, Creatio offers a free tier with core CRM features and limited process automation, suitable for very small teams.

Paid subscriptions begin at $25 per user per month, with higher tiers providing advanced analytics, custom branding, and dedicated support.

Creatio provides native integrations and an open API for connecting to popular platforms such as Outlook, Google Workspace, and ERP systems.
Specifications
Pricing Model Free tier with limited features; paid plans start at $25 per user/month, with enterprise tiers offering custom pricing and additional capabilities.
Supported Platforms
Web (cloud)WindowsmacOSiOSAndroid