Vetted Score
4.6
/ 5.0
Earns a high score for deep Zoho ecosystem integration, robust call features, and scalable pricing suitable for small businesses.
Key Features
Unified CRM Integration
Automatically logs calls, recordings, and notes into Zoho CRM, giving sales teams full visibility of interactions.
Click‑to‑Dial & Call Routing
Initiate calls directly from Zoho apps and route inbound calls based on skill sets, departments, or custom rules.
Real‑Time Analytics
Dashboard reports provide insights on call volume, duration, and agent performance to optimize operations.
Frequently Asked Questions
Yes, Zoho offers a 15‑day free trial of Zoho One, which includes PhoneBridge.
PhoneBridge supports major SIP‑based providers and can be configured with most cloud or on‑premise PBX solutions.
Calls can be made from the web app, iOS, Android, and desktop softphone extensions within Zoho One.
Featured Lists & Comparisons
Specifications
Pricing Model
Included with Zoho One subscription starting at $45 per user per month (annual) or $55 per user per month (monthly); no separate free tier.
Supported Platforms
Web (any OS)iOSAndroid