Vetted Score

4.6 / 5.0

Earned a high score for its intuitive UI, robust analytics, and strong integration ecosystem, making it a go‑to choice for SMBs and enterprises alike.

Key Features

Multi‑Channel Feedback Collection

Gather NPS, CSAT, and open‑ended responses via email, web widgets, and SMS.

Real‑Time Sentiment Dashboard

Visualize trends, segment data, and receive instant alerts on deteriorating scores.

Automated Follow‑Up Workflows

Trigger personalized outreach and task assignments based on feedback triggers.

Frequently Asked Questions

Yes, a free tier is available with limited survey responses and basic reporting.

It integrates with popular CRMs, help desks, and marketing tools such as Salesforce, HubSpot, Zendesk, and Intercom.

All plans allow data export in CSV or Excel formats for deeper offline analysis.

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Top 30 Customer Experience Software

Specifications

Pricing Model Free tier with limited surveys; paid plans start at $99.00 per month, with higher tiers offering advanced analytics and enterprise features.

Supported Platforms

Web (Chrome, Firefox, Safari, Edge)