Top 30 Remote Support Software for Managed Service Providers (MSPs)

Curated list of the top 30 remote support tools that enable MSPs to deliver fast, secure, and scalable assistance to client environments.

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Industry‑standard remote access with high‑performance screen sharing, file transfer, and multi‑session support for technicians.

#3 AnyDesk

Lightweight, low‑latency remote desktop solution with TLS 1.2 encryption and customizable branding for MSPs.

Formerly ScreenConnect, offers unattended access, session recording, and deep integration with ConnectWise PSA/CRM.

Cloud‑based support platform with AI‑driven diagnostics, session co‑browsing, and robust reporting for service desks.

Enterprise‑grade remote support with granular access controls, session auditing, and zero‑trust security model.

High‑definition remote access with file transfer, remote printing, and multi‑monitor support at a competitive price.

Web‑based remote support and unattended access with integration to Zoho Desk and customizable support widgets.

On‑premise remote control with Active Directory integration, multi‑platform support, and powerful scripting capabilities.

Part of the N-able RMM suite; provides secure remote control, session logging, and automated patch deployment.

All‑in‑one RMM/PSA platform with built‑in remote access, ticketing, and billing for small‑to‑mid‑size MSPs.

Rapid remote support with instant screen sharing, mobile device support, and integrated knowledge base.

Native Windows remote desktop client with Azure AD integration and conditional access policies.

Free, browser‑based remote access solution that works across Chrome‑enabled devices, ideal for quick ad‑hoc sessions.

Cross‑platform VNC solution with end‑to‑end encryption, cloud relay, and granular permission settings.

#16 RemotePC

Scalable remote access with unlimited concurrent sessions, file transfer, and built‑in chat for support teams.

Secure VPN‑enabled remote support with granular policy controls and integration to enterprise IAM solutions.

Secure, audit‑ready remote support with session recording, privileged access management, and multi‑factor authentication.

Delivers remote desktops, applications, and support tools with built‑in load balancing and SSL tunneling.

Integrated into Kaseya VSA RMM; offers unattended access, script execution, and multi‑technician collaboration.

Mobile‑first remote control built into the Pulseway monitoring platform, with push notifications and on‑the‑go access.

Enterprise remote support with session recording, file transfer, and integration to ManageEngine ServiceDesk Plus.

Part of the Automate RMM suite; provides unattended access, script deployment, and real‑time monitoring.

Simple, browser‑based remote access with session logging, file transfer, and built‑in ticket linking.

Embedded remote support within the IT documentation platform, enabling one‑click access from knowledge base entries.

Advanced edition with multi‑session handling, custom branding, and API access for deep automation.

Centralized remote management for multiple endpoints, featuring unattended access, patch management, and reporting.

#28 GoToMyPC

User‑friendly remote desktop focused on speed and simplicity, with optional support mode for MSPs.

Enterprise‑grade, multi‑tenant version of TeamViewer designed for MSPs with role‑based access and API integration.

Scalable, high‑performance remote support with centralized management console and granular permission sets.

On‑demand remote support for MSPs with unattended access, session recording, and integration to ticketing systems.

Advanced remote support with SSO, custom branding, and API hooks for seamless workflow automation.

Feature‑rich remote admin tool offering unattended access, file manager, and built‑in chat for support teams.

Lightweight remote desktop with no‑install client, suitable for quick support sessions and low‑bandwidth environments.