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Atera Remote Support

Paid

All-in-one remote support, monitoring, and ticketing for managed service providers.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earns a strong score for its unified platform, extensive device support, and robust automation, making it a favorite among MSPs.

Key Features
Integrated Remote Desktop

Secure, high-performance remote control of Windows, macOS, and Linux devices directly from the web console.

Built-in Ticketing & Automation

Create, track, and resolve support tickets with automated workflows and SLA management.

Mobile Support Apps

Provide on-the-go assistance via iOS and Android apps with screen sharing and file transfer.

Frequently Asked Questions

Atera offers a 30‑day free trial, after which a paid subscription is required for continued use.

Atera supports remote sessions on Windows, macOS, and Linux, and also provides mobile apps for iOS and Android.

Yes, the per‑technician pricing includes unlimited device connections, with no additional per‑device fees.
Specifications
Pricing Model Starts at $79 per technician per month with a $99 month‑to‑month option; enterprise plans and annual discounts are available.
Supported Platforms
WindowsmacOSLinuxiOSAndroid