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BeyondTrust Remote Support (formerly Bomgar)

Paid

Secure, scalable remote support for IT teams and service providers.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earns a high score for robust security features, extensive platform support, and enterprise-grade management tools.

Key Features
End-to-End Encryption

All remote sessions are secured with AES-256 encryption, ensuring data privacy and compliance.

Cross-Platform Access

Support devices across Windows, macOS, Linux, iOS, and Android without requiring client installations.

Session Recording & Auditing

Automatically record sessions and generate detailed audit logs for security and regulatory reporting.

Frequently Asked Questions

BeyondTrust offers a basic tier starting at $45 per technician per month, suitable for teams of up to 10 users.

Yes, the solution supports remote sessions on iOS and Android devices through a web-based client.

All session recordings and logs are encrypted at rest and can be stored on-premises or in a secure cloud environment.
Specifications
Pricing Model Subscription-based pricing with tiered plans ranging from $45 to $150 per technician per month, plus custom enterprise pricing.
Supported Platforms
WindowsmacOSLinuxiOSAndroid