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Secure remote support and access platform tightly integrated with ConnectWise Manage ticketing and a built‑in knowledge base for quick issue resolution.
All‑in‑one remote support suite that includes ticketing via TeamViewer ITSM and a searchable knowledge base for technicians.
Cloud‑based remote support tool bundled with Zoho Desk ticketing and Zoho Wiki knowledge base, delivering a seamless support experience.
Freshworks ITSM platform that adds remote desktop capabilities to its ticketing system and AI‑driven knowledge base.
Remote control software that integrates directly with SolarWinds Service Desk ticketing and its knowledge base.
#7 Atera
All‑in‑one RMM, ticketing, and knowledge base solution designed for MSPs with built‑in remote support.
#8 NinjaOne
Unified RMM platform featuring ticketing, a searchable knowledge base, and instant remote assistance.
IT service management suite that adds remote desktop to its ticketing engine and knowledge repository.
Enterprise‑grade remote support with integrated ticketing workflow and a built‑in knowledge base for fast troubleshooting.
Remote support solution that combines ticketing, a self‑service knowledge base, and screen sharing in one console.
#12 LogMeIn Rescue
Cloud‑based remote support with built‑in ticketing, a searchable knowledge base, and multi‑device access.
#13 Splashtop SOS
On‑demand remote support tool that includes ticketing integration and a knowledge base for technicians.
#14 Kaseya VSA
Comprehensive RMM platform offering ticketing, a knowledge base, and remote control for MSPs and internal IT.
Mobile‑first RMM with built‑in ticketing, a knowledge base, and instant remote desktop from any device.
All‑in‑one IT service platform that merges ticketing, a knowledge base, and remote assistance.
Help desk software with integrated ticketing, a knowledge base, and built‑in remote control.
Ticketing system paired with remote support capabilities and a searchable knowledge base.
High‑performance remote desktop with enterprise ticketing workflow and a knowledge base for support teams.
Augmented‑reality remote assistance integrated with Dynamics 365 ticketing and knowledge articles.
AI‑driven support portal that includes ticket creation, a knowledge base, and live remote assistance.
Professional services automation suite with built‑in ticketing, knowledge base, and remote control for technicians.
Comprehensive PSA that bundles ticketing, a knowledge base, and ConnectWise Control for remote sessions.
Help desk platform featuring ticketing, a knowledge base, and optional Zoho Assist remote support.
Customer support suite that adds remote assistance to its ticketing system and knowledge base.
Free IT help desk with ticketing, a community knowledge base, and built‑in remote desktop.
Managed service provider platform that includes ticketing, a knowledge base, and remote control tools.
ITSM solution with ticketing, a knowledge base, and optional remote support add‑on for seamless assistance.
Help desk software offering ticketing, a searchable knowledge base, and integrated remote assistance.
Live chat platform that adds co‑browsing remote support, ticket creation, and a knowledge base for agents.
Customer messaging suite with ticketing, a knowledge base, and real‑time remote co‑browsing for support.
Simple remote desktop that pairs with GoTo Resolve ticketing and knowledge base for streamlined support.
Secure remote access tool that can be linked to an internal ticketing system and knowledge base for support teams.