Top 30 All‑Inclusive CRM Solutions with Email Marketing, Live Chat, and Ticketing

Curated list of the most comprehensive CRM platforms that combine powerful email marketing, real‑time live chat, and robust ticketing/help‑desk capabilities in a single solution.

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Unified CRM with built‑in email marketing, Conversations live‑chat, and Service Hub ticketing—all with a free tier and seamless automation.

All‑in‑one suite that merges Zoho CRM, Campaigns email marketing, SalesIQ live chat, and Desk ticketing for end‑to‑end customer engagement.

Sales‑focused CRM paired with Freshmarketer email campaigns, Freshchat live chat, and Freshdesk ticketing for a unified customer experience.

Enterprise‑grade CRM with Email Studio, Live Agent chat, and Service Cloud ticketing, fully integrated with the Salesforce ecosystem.

All‑in‑one CRM offering email marketing automation, live chat widget, and built‑in help‑desk ticketing with SLA management.

Free‑tier CRM that includes email marketing campaigns, live chat widget, and a full ticketing system with automation rules.

CRM with robust email marketing, integrated live chat via Keap Live, and ticketing through the built‑in support portal.

Sales‑focused CRM that pairs seamlessly with Zendesk Support ticketing, Zendesk Chat, and email campaign tools via integrations.

CRM platform with email marketing automation, live chat integration (via LiveChat), and built‑in ticketing for project‑based support.

Pipeline‑centric CRM that adds email marketing (Pipedrive Campaigns), live chat (via Chatlio), and ticketing (via Freshdesk) through native marketplace apps.

Enterprise CRM with Dynamics Marketing email automation, integrated live chat, and robust ticketing via Customer Service module.

Google‑workspace‑native CRM offering email sequences, live chat via Intercom integration, and ticketing through Copper Help Desk.

#14 Nimble

Social‑CRM with built‑in email marketing, live chat via Drift integration, and ticketing via Zendesk integration—all managed from one dashboard.

All‑in‑one platform combining CRM, email marketing automation, live chat (via integrated chat widget), and ticketing with automation rules.

Marketing‑focused platform that bundles email campaigns, chat widget, and a simple ticketing system for SMBs.

When paired with HubSpot CRM, Service Hub adds ticketing, live chat, and email automation in a single subscription.

Customer‑centric CRM that includes email marketing, Beacon live chat, and a built‑in ticketing inbox.

Combined offering where Freshsales provides CRM and email marketing, Freshchat adds live chat, and Freshdesk handles ticketing.

#20 Intercom

Conversational platform that merges CRM‑style contact management, email campaigns, live chat messenger, and a ticketing inbox.

Unified CX platform delivering CRM, email marketing automation, live chat, and omnichannel ticketing.

Zoho’s native integration gives you CRM, email marketing (Campaigns), live chat (SalesIQ), and ticketing (Desk) in one subscription.

Help‑desk‑first platform that adds CRM contacts, email marketing automation, live chat widget, and ticketing in a single UI.

#24 Kayako

Customer service suite with CRM contacts, email campaign builder, live chat, and ticketing with shared inboxes.

Project‑focused suite where Teamwork CRM handles contacts & email marketing, while Teamwork Desk provides ticketing and live chat.

#26 Zoho One

All‑in‑one business suite that bundles Zoho CRM, Campaigns, SalesIQ, and Desk—delivering email, chat, and ticketing out of the box.

Includes CRM, email marketing, live chat widget, and ticketing via Service Hub Starter—all on a single HubSpot subscription.

One‑click bundle of Freshsales CRM, Freshmarketer email, Freshchat, and Freshdesk ticketing for seamless CX.

AI‑driven CRM that adds email marketing sequences, live chat via Intercom integration, and ticketing via Freshdesk integration.

#30 Close.io

Sales‑centric CRM with built‑in email automation, live chat (via integrated widget), and ticketing through a simple support inbox.

#31 Apptivo

Modular suite offering CRM, email marketing, live chat widget, and ticketing—all configurable from a single dashboard.

Lightweight CRM paired with Capsule’s built‑in ticketing and live chat add‑on, plus email campaign tools via integrations.

Open‑source CRM that includes email marketing, live chat (via Vtiger Chat), and a native ticketing/help‑desk module.

#34 SuiteCRM

Free, open‑source CRM offering email campaign management, live chat (via integrated LiveAgent), and ticketing via the Cases module.

SMB‑focused CRM (Bigin) combined with Zoho Desk ticketing and SalesIQ live chat, plus email marketing via Campaigns.

Zero‑cost entry point that bundles contact management, email marketing, live chat widget, and basic ticketing for startups.