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Comprehensive experience management suite that captures feedback from surveys, SMS, email, web, and mobile apps, with AI‑driven analytics and workflow automation.
Enterprise‑grade platform for real‑time feedback across touchpoints (web, email, kiosks, social), with predictive insights and closed‑loop action tools.
Scalable survey solution supporting multi‑channel distribution (email, web links, QR codes, SMS) and advanced reporting for large organizations.
#5 InMoment CX
Customer experience platform that aggregates feedback from email, web, mobile, social, and contact‑center channels with sentiment analysis and journey mapping.
Robust feedback engine for surveys, voice of the customer, and employee engagement, delivering omnichannel capture and deep analytics.
AI‑powered text analytics platform that ingests feedback from social, chat, email, and survey channels to surface actionable insights.
In‑app and website feedback widget suite that collects real‑time user sentiment via micro‑surveys, NPS, and visual tagging.
Customer experience surveys optimized for email, web, and mobile, with Salesforce integration and automated reporting.
Unified messaging platform that captures feedback across chat, SMS, WhatsApp, and web widgets, feeding directly into Zendesk ticketing.
Help‑desk solution with built‑in CSAT, NPS, and survey tools that can be deployed via email, web, and in‑app prompts.
Social‑first CX platform that aggregates feedback from social media, messaging apps, email, and web, with AI sentiment and routing.
Enterprise NPS solution that captures promoter/detractor data via email, SMS, and web, coupled with analytics dashboards.
#14 AskNicely
Automated NPS and CSAT platform delivering surveys through email, SMS, and in‑app triggers, with real‑time alerts for detractors.
#15 CustomerSure
Feedback collection suite for SaaS and subscription businesses, supporting email, web, and in‑product surveys with churn prediction.
#16 SatisMeter
NPS and CSAT tool that can be embedded in websites, mobile apps, and email campaigns, offering segmentation and trend analysis.
Fast NPS/CSAT/CES surveys delivered via email, in‑app, and web, with AI‑driven sentiment classification.
#18 Qualaroo
On‑site survey tool that captures contextual feedback via pop‑ups, slide‑ins, and NPS widgets on web and mobile.
Conversational forms and surveys that can be shared via email, web links, QR codes, and embedded in apps, with advanced logic.
Highly customizable survey platform supporting multi‑channel distribution (email, web, SMS, API) and robust reporting.
#21 Survicate
Feedback collection suite offering website widgets, email surveys, NPS, and mobile SDKs for in‑app polling.
#22 Feedier
Gamified survey platform that gathers feedback via email, web, and in‑app, rewarding respondents to boost response rates.
Simple NPS/CSAT/CES tool that can be sent via email, SMS, or embedded on a website, with real‑time dashboards.
#24 UserVoice
Customer feedback and support portal that captures ideas, tickets, and surveys across web, email, and in‑product widgets.
#25 Intercom
Conversational messaging platform with built‑in survey bots for email, in‑app, and chat, feeding insights into the CRM.
#26 Gainsight PX
Product experience platform that collects in‑app feedback, NPS, and usage data, enabling product‑led growth initiatives.
#27 Pendo
Product analytics and feedback suite that embeds surveys directly into web and mobile applications, linking responses to usage metrics.
#28 WalkMe
Digital adoption platform with built‑in feedback widgets, allowing users to submit comments and ratings while navigating software.
Integrated survey tool within HubSpot CRM that can be sent via email, embedded on landing pages, or delivered in‑app.
Enterprise‑grade survey solution supporting email, web links, QR codes, and API integration for multi‑channel feedback.
Specialized module for capturing and acting on customer feedback across email, web, mobile, and contact‑center interactions.
Employee experience platform that gathers pulse surveys, engagement scores, and 360‑feedback via email, intranet, and mobile.
#33 Medallia Voice
Voice‑of‑the‑customer solution that captures feedback through IVR, SMS, email, and web, with AI sentiment and root‑cause analysis.
Conversational survey platform offering multi‑channel distribution (email, web, SMS, QR) and recurring NPS/CSAT loops.
Dedicated employee feedback suite for large organizations, delivering pulse surveys via email, mobile app, and intranet.