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#2 Tawk.to
Unlimited agents, chat history, and customizable widgets; integrates with Shopify, WooCommerce, and Magento.
#3 Crisp Chat
Free tier includes 2 concurrent chats, mobile apps, and basic chatbot; supports Shopify and BigCommerce integrations.
Combines live chat, chatbot, and email in one; free plan allows 3 chat operators and up to 100 unique visitors per month.
#5 Chatra
Real‑time chat with offline messaging and visitor insights; free plan supports unlimited chats for a single agent.
#6 Smartsupp
Video recordings of visitor sessions plus live chat; free tier includes 1 operator and basic chat widget.
Modern messaging with AI bot and mobile SDK; free plan offers unlimited users and 10,000 monthly active users.
Free plan provides chat widget, real‑time monitoring, and up to 100 chats per month.
#9 JivoChat
Multi‑channel chat (website, FB Messenger, WhatsApp) with a free tier for a single operator and basic integrations.
#10 Pure Chat
Unlimited chats, visitor tracking, and canned responses; free plan limited to 1 agent.
#11 Zoho SalesIQ
Live chat combined with visitor analytics; free tier includes 1 concurrent chat and basic reporting.
Simple widget with real‑time visitor monitoring; free plan supports 1 operator and unlimited chats.
#13 Userlike
Live chat with WhatsApp and Facebook integration; free plan offers 1 seat and basic chat widget.
#14 Chatwee
Free community chat with live support features; integrates via JavaScript widget and supports e‑commerce platforms.
#15 MyLiveChat
Unlimited chats, visitor tracking, and email notifications; free tier includes 1 operator and basic customization.
#16 Tidio Chat
Combines live chat, chatbot, and email; free plan includes 3 chat operators and up to 100 unique visitors per month.
All‑in‑one help desk with live chat; free tier provides 1 agent, chat widget, and ticketing basics.
Feature‑rich chat with real‑time notifications, mobile apps, and basic chatbot; free for up to 2 concurrent chats.
Integrated with HubSpot CRM; free live chat widget, contact capture, and basic automation.
#20 Chatlio
Slack‑based live chat; free plan allows 1 operator and basic widget customization.
Open‑source chat platform you can host yourself; unlimited agents, full customization, and e‑commerce plugin support.