Vetted Score
4.6
/ 5.0
Earns a high score for its deep integration with SAP ecosystem, robust analytics, and enterprise‑grade security, though pricing complexity limits accessibility for smaller firms.
Key Features
Omnichannel Feedback Collection
Gather customer insights from surveys, social media, email, and in‑app prompts within a single platform.
AI‑Powered Sentiment Analysis
Automatically interpret open‑text responses using natural language processing to surface trends and sentiment.
Integrated Actionable Insights
Turn feedback into tasks, alerts, and dashboards that integrate with SAP ERP and CRM for rapid response.
Frequently Asked Questions
Yes, SAP provides a limited‑time free trial that lets you explore core feedback and analytics features before purchasing.
Absolutely; it offers native connectors for SAP S/4HANA, SAP CRM, and APIs for third‑party systems.
Pricing is primarily per user per month, with additional tiers based on response volume and enterprise‑level customizations.
Featured Lists & Comparisons
Specifications
Pricing Model
Subscription-based pricing with tiered plans starting at $150.00 per user per month, with custom enterprise pricing for larger deployments.
Supported Platforms
Web (cloud)iOSAndroid