Vetted Score
4.6
/ 5.0
Scored 4.6/5 due to robust omnichannel features, seamless HubSpot CRM integration, and scalable pricing, though advanced reporting is limited to higher tiers.
Key Features
Integrated Call Management
Make, receive, and log calls directly within the Service Hub ticketing interface.
Unified Ticketing System
Track customer issues across email, chat, and phone in a single, searchable inbox.
Automation & Reporting
Automate ticket routing, SLA enforcement, and generate real-time service performance dashboards.
Frequently Asked Questions
HubSpot offers a free tier with basic ticketing and limited calling, but advanced features require a paid plan.
Yes, the calling functionality works through the HubSpot mobile app on iOS and Android.
Pricing starts at $50/month for up to 5 seats and increases based on additional agents and added enterprise features.
Featured Lists & Comparisons
Specifications
Pricing Model
Free tier includes basic ticketing; paid plans start at $50 per month for up to 5 seats and scale up to enterprise pricing.
Supported Platforms
Web (Chrome, Firefox, Safari, Edge)iOSAndroid