Vetted Score
4.6
/ 5.0
Earned a 4.6/5 for its robust attribution features, seamless integrations, and user-friendly dashboard, though pricing can be steep for small businesses.
Key Features
Call Attribution
Automatically attributes inbound calls to specific marketing campaigns, keywords, and ads.
Real-Time Call Recording
Records calls in real time with searchable transcripts and quality monitoring.
Dynamic Call Routing
Routes calls based on agent availability, caller location, and custom business rules.
Frequently Asked Questions
CallTrackingMetrics offers a 14‑day free trial, but no permanently free tier.
It is cloud‑based, accessible via any web browser, and also provides native iOS and Android apps.
Yes, it integrates with major CRMs such as Salesforce, HubSpot, and Zoho, as well as many marketing tools via Zapier.
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Specifications
Pricing Model
Starts at $69/month for the Essentials plan; higher tiers like Growth at $149/month and custom Enterprise pricing are also available.
Supported Platforms
Web (any OS)iOSAndroid