Vetted Score
4.6
/ 5.0
Earns a strong score for its comprehensive feature set, ease of use, and generous free tier, though limited to a single user.
Key Features
Unified Customer View
Consolidates leads, contacts, accounts, and deals into a single 360° profile accessible across devices.
Automation & Workflow
Automate repetitive tasks, email sequences, and lead scoring without coding.
Integrated Help Desk & Marketing
Built‑in ticketing, live chat, and email campaign tools streamline support and outreach.
Frequently Asked Questions
The free tier is limited to one user and basic CRM features; advanced modules require a paid plan.
Yes, upgrading preserves all existing contacts, deals, and activity history.
Zoho CRM Plus works on any web browser and offers native iOS and Android apps for mobile access.
Featured Lists & Comparisons
Specifications
Pricing Model
Free tier includes core CRM features for up to 1 user; paid plans start at $30.00 per user per month for the full Plus suite.
Supported Platforms
WebiOSAndroid