Vetted Score
4.6
/ 5.0
Earns a high score for its intuitive authoring tools, robust AI search, and seamless integration within the Zendesk ecosystem.
Key Features
AI-Powered Search
Delivers instant, relevant results using machine learning to understand user intent.
Multi-Channel Publishing
Publish articles across web, mobile apps, and embedded widgets with a single workflow.
Advanced Analytics
Track article performance, user satisfaction, and knowledge gaps with detailed reporting.
Frequently Asked Questions
Yes, a free tier provides a basic knowledge base with limited customization and reporting.
Absolutely—articles can be embedded via widgets, APIs, or direct links for seamless integration.
Paid plans start at $49 per agent per month and scale up to $149 per agent per month for enterprise‑grade features and support.
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Specifications
Pricing Model
Free tier offers a basic knowledge base; paid plans start at $49.00 per agent per month and go up to $149.00 for advanced enterprise features.
Supported Platforms
WebiOSAndroid