Vetted Score
4.6
/ 5.0
Earns 4.6/5 for its deep Freshdesk integration, intuitive UI, and AI features, though advanced customization requires higher‑tier plans.
Key Features
Self‑service Portal
Create, organize, and publish articles that customers can search and access 24/7.
AI‑driven Suggestions
Automatic article recommendations and content gaps detection powered by machine learning.
Multi‑language Support
Publish knowledge base content in multiple languages with easy translation management.
Frequently Asked Questions
Yes, a free tier provides basic article creation and publishing, suitable for small teams.
Advanced branding and customization are available in paid plans starting at $15 per agent per month.
Yes, you can create and manage articles in multiple languages, with translation tools included in higher tiers.
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Specifications
Pricing Model
Free tier includes basic knowledge base; paid plans start at $15 per agent per month with advanced customization, analytics, and AI-powered suggestions.
Supported Platforms
Web (any modern browser)iOS appAndroid app