Vetted Score
4.6
/ 5.0
Scored 4.6/5 for its robust feature set, cross‑platform support, strong security, and responsive customer service.
Key Features
Instant Remote Desktop
One‑click screen sharing with full control, multi‑monitor support, and high‑performance compression.
Secure File Transfer
Drag‑and‑drop file exchange with AES‑256 encryption and transfer logs.
Integrated Chat & Voice
Real‑time text, audio, and video chat during support sessions for better communication.
Unattended Access
Deploy agents for 24/7 remote access to servers and workstations without user interaction.
Session Recording & Reporting
Automatically record sessions and generate detailed activity reports for compliance.
Frequently Asked Questions
Yes, SimpleHelp offers a 14‑day free trial with full feature access; there is no permanently free tier.
Clients and hosts are supported on Windows, macOS, Linux, iOS, and Android devices.
Yes, SimpleHelp provides an on‑premise version that can be installed on your own infrastructure for added control and compliance.
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Specifications
Pricing Model
Starts at $39.00 USD per technician per month for the Cloud plan; higher tiers and on‑premise options go up to $79.00 USD per month.
Supported Platforms
WindowsmacOSLinuxiOSAndroid