Vetted Score
4.6
/ 5.0
Scored 4.6/5 due to its intuitive UI, robust search, and seamless integration with Help Scout's ticketing system, though the free tier is limited.
Key Features
Customizable Knowledge Base
Create branded help centers with drag‑and‑drop editors, custom domains, and flexible styling.
Advanced Search & AI Suggestions
Instantly surface relevant articles using full‑text search, synonyms, and AI‑powered recommendations.
Analytics & Reporting
Track article performance, user engagement, and search trends to continuously improve support content.
Frequently Asked Questions
Yes, a free plan is available for up to 3 users with basic article creation and publishing features.
Custom domains are supported on paid plans, allowing you to brand your help center with your own URL.
Paid plans provide detailed article views, search queries, user paths, and AI‑driven insights to help optimize content.
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Specifications
Pricing Model
Free tier available for up to 3 users; paid plans start at $20.00 per user per month with additional features and higher limits.
Supported Platforms
Web (any browser)iOSAndroid