Vetted Score
4.6
/ 5.0
Earns a strong 4.6/5 due to robust security, cross‑platform support, and seamless integration with enterprise workflows.
Key Features
Instant Remote Access
Connect to Windows, macOS, or mobile devices within seconds, with end‑to‑end encryption.
Multi‑session Collaboration
Allow multiple support agents to view or control a session simultaneously for faster issue resolution.
Integrated Ticketing & Reporting
Sync sessions with popular ITSM tools and generate detailed activity logs for compliance.
Frequently Asked Questions
No, GoToAssist offers a 14‑day free trial, after which a paid subscription is required.
You can access Windows, macOS, iOS, Android, and any device with a web browser.
Yes, it integrates with major ITSM platforms like ServiceNow, Zendesk, and Jira Service Management.
Featured Lists & Comparisons
Specifications
Pricing Model
Starts at $29 USD per technician per month, with a Pro tier at $49 USD/month and custom enterprise pricing.
Supported Platforms
WindowsmacOSiOSAndroidWeb browser