Vetted Score

4.6 / 5.0

Earns a high score for its robust discovery engine, deep ITSM integration, and intuitive SaaS interface, though pricing can be steep for small teams.

Key Features

Automated Asset Discovery

Continuously scans networks, cloud services, and endpoints to identify hardware and software assets without manual input.

Centralized Configuration Management Database (CMDB)

Maintains a single source of truth for asset relationships, dependencies, and lifecycle status.

Integrated ITSM Workflows

Links assets to incidents, changes, and requests, enabling seamless ticketing and compliance reporting.

Frequently Asked Questions

Freshservice provides a 21‑day free trial; there is no permanent free tier, but the Blossom plan includes basic asset features at $19 per user per month.

Yes, built‑in connectors automatically inventory resources across major public clouds and on‑premises infrastructure.

Freshservice is SOC 2 Type II certified, encrypts data at rest and in transit, and supports GDPR, HIPAA, and other compliance standards.

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Specifications

Pricing Model Tiered subscription pricing starting at $19.00 per user per month, with premium plans up to $99.00 offering advanced automation and enterprise features.

Supported Platforms

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