Vetted Score
4.6
/ 5.0
Earned a strong score for its robust analytics, easy integration with marketing tools, and reliable real‑time monitoring, making it a top choice for SMBs.
Key Features
Real‑time Call Monitoring
View live call activity, listen to recordings, and track call duration as they happen.
Dynamic Call Routing
Route inbound calls based on source, time, or agent availability to improve conversion rates.
Detailed Analytics Dashboard
Gain insights with call source attribution, conversion metrics, and customizable reports.
Frequently Asked Questions
Yes, there is a free tier that includes basic call tracking and limited recordings.
CallMetrics is accessible via any web browser and has native iOS and Android apps for on‑the‑go access.
Yes, it provides integrations with major CRMs, Google Ads, and other marketing platforms through native connectors and webhooks.
Featured Lists & Comparisons
Specifications
Pricing Model
Free tier with basic call tracking; paid plans start at $29.00/month and scale up to $199.00/month for advanced analytics and enterprise features.
Supported Platforms
Web (browser)iOSAndroid