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BroadSoft (now Cisco BroadSoft Cloud Services)

Paid

Enterprise-grade cloud communications platform delivering voice, video, and messaging services.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earns a high score due to its enterprise reliability, extensive feature set, and strong integration capabilities, though pricing is premium.

Key Features
Scalable Cloud Architecture

Provides on-demand capacity and global redundancy, allowing businesses to grow without hardware constraints.

Integrated Voice, Video, and Messaging

Unified experience across devices with high-definition voice calls, HD video conferencing, and persistent chat.

Robust API & SDK

Enables deep integration with CRM, ERP, and custom applications for tailored communication workflows.

Frequently Asked Questions

Yes, Cisco offers a limited-time free trial that provides access to core UC features for evaluation.

The service works on web browsers, iOS, Android, Windows, and macOS through native apps and softphone clients.

Pricing is tiered per user per month, with volume discounts and custom enterprise quotes for deployments over 500 seats.