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#2 RingCentral
Comprehensive UCaaS with phone, video meetings, team messaging, and robust integrations; includes analytics and AI‑driven call routing.
#3 Zoom Phone
Enterprise‑grade cloud phone system built on the Zoom platform, offering seamless voice, video, and chat with advanced call handling.
Integrated voice, video, and collaboration within Microsoft 365; leverages Teams' chat, meetings, and app ecosystem for a unified experience.
#5 8x8 X Series
All‑in‑one UCaaS with voice, video, chat, contact center, and analytics; supports global numbers and AI‑powered speech analytics.
Cloud‑native phone system integrated with Webex Meetings, messaging, and AI‑driven meeting insights; strong security and enterprise scalability.
Unified communications suite with voice, video, messaging, and CRM integrations; offers flexible APIs for custom workflows.
#8 Fuze
Enterprise UCaaS platform delivering voice, video, messaging, and analytics; includes AI‑based meeting transcription and sentiment analysis.
#9 Dialpad
AI‑powered cloud phone system with voice, video, messaging, and real‑time transcription; integrates with G Suite, Microsoft 365, and Salesforce.
#10 Mitel Cloud PBX
Scalable cloud PBX with voice, video, chat, and contact center features; offers on‑premise hybrid options for regulated industries.
Unified communications suite combining voice, video, messaging, and task management; built on the Avaya OneCloud platform.
#12 Nextiva
All‑in‑one UCaaS with VoIP, video conferencing, team chat, and a built‑in CRM; includes analytics dashboards and AI call insights.
Cloud communications platform offering voice, video, messaging, and collaboration tools with easy admin and strong support.
#14 3CX
Software‑based PBX that can be hosted in the cloud or on‑premise; provides voice, video, chat, and web conferencing with extensive SIP trunk support.
Integrated contact‑center solution that sits on top of RingCentral’s UCaaS, delivering omnichannel routing, AI bots, and real‑time analytics.
Modern cloud‑based call center software that can be combined with Freshchat and Freshdesk for a full UCaaS experience.
#17 Talkdesk
AI‑enhanced contact‑center platform with voice, chat, and video capabilities; integrates tightly with Salesforce, Zendesk, and other CRMs.
Extended Zoom offering that bundles Zoom Phone, Meetings, and Chat into a single admin console for seamless UC.
Fully hosted UCaaS solution delivering voice, video, messaging, and collaboration with AI‑driven analytics.
Enterprise‑grade hosted version of Cisco’s flagship UC platform, providing voice, video, and messaging with advanced security.
Unified communications suite offering voice, video, chat, and presence; focuses on integration with existing enterprise telephony.
#22 RingCentral Glip
Team collaboration layer that sits atop RingCentral’s voice and video services, providing chat, file sharing, and task management.