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#2 tawk.to
Unlimited live‑chat, automated triggers, and real‑time visitor monitoring. Free forever with optional paid add‑ons.
#3 Crisp Chat
Free tier includes live‑chat widget, mobile apps, and basic chatbot. Upgrade for advanced automation.
#4 Smartsupp
Free plan offers live‑chat, visitor recordings, and basic chatbot. No credit‑card required.
#5 Pure Chat
Free version provides unlimited chats, chat transcripts, and basic customization.
Free Lite plan includes one concurrent chat, basic triggers, and chat ratings.
#7 Chatra
Free tier gives live‑chat, offline messaging, and mobile apps for up to 14 days of chat history.
Free plan supports up to 10 agents, basic chat widgets, and canned responses.
Integrated with HubSpot CRM, unlimited chats, chatbot builder, and contact capture.
Free for up to 3 concurrent chats, visitor tracking, and basic chatbot.
#11 JivoChat (Free)
Free tier includes live‑chat, email, and Facebook Messenger integration for one agent.
#12 LiveHelperChat
Open‑source, self‑hosted live‑chat solution with multi‑department routing and visitor tracking.
#13 Chatwoot
Open‑source, self‑hosted omnichannel inbox supporting live‑chat, email, and social media.
#14 Rocket.Chat
Open‑source team communication platform that can be configured as a live‑chat widget.
#15 Mattermost
Open‑source Slack alternative that can host a live‑chat widget for website visitors.
#16 Mibew Messenger
Self‑hosted, open‑source live‑chat system with real‑time operator‑visitor communication.
#17 Tidio
Free plan includes live‑chat, chatbot builder, and email integration for up to 100 visitors/month.
Free tier offers live‑chat widget, real‑time visitor monitoring, and basic reporting.
#19 CocoChat
Free live‑chat widget with unlimited chats, offline messages, and simple customization.
#20 Userlike (Free)
Free plan for up to 2 agents, live‑chat widget, and basic chat history.
Free 14‑day trial of the full-featured live‑chat platform, including AI chatbot and analytics.