Vetted Score
4.6
/ 5.0
Earns a 4.6/5 for its intuitive UI, deep ITSM integration, robust discovery, and flexible pricing, though some users note limited customization in lower tiers.
Key Features
Unified Asset Repository
Centralizes hardware, software, and contract data with real-time updates and customizable fields.
Automated Discovery & Lifecycle Management
Automatically discovers assets across networks, tracks changes, and manages depreciation and warranties.
Integration with Freshservice ITSM
Seamlessly links asset data to incidents, changes, and releases for end‑to‑end service visibility.
Frequently Asked Questions
Yes, Freshservice offers a free tier for up to 5 agents that includes basic asset tracking features.
Yes, the platform provides automated network discovery and agent‑based scanning to populate the asset database without manual entry.
Freshservice is cloud‑based and can be accessed via any web browser, with native iOS and Android apps for mobile use.
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Specifications
Pricing Model
Offers a free tier for up to 5 agents, with paid plans starting at $19 per agent per month and enterprise pricing on request.
Supported Platforms
Web (browser)iOSAndroid