Top 30 Customizable Team Chat Platforms With Workflow Automation

Curated list of the top 30 team chat solutions that offer deep customization and built‑in or integratable workflow automation capabilities.

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#2 Slack

Industry‑standard chat with Workflow Builder, extensive app directory, and native support for Zapier, Workato, and custom bots.

Integrated with Microsoft 365; leverages Power Automate for no‑code workflows, custom connectors, and adaptive cards.

#4 Discord

Originally for gamers, now offers rich API, webhooks, and bots (e.g., MEE6, Zapier) to automate notifications, approvals, and task routing.

Open‑source, self‑hosted chat with plugin architecture, slash‑commands, and native integrations to Jenkins, GitLab CI, and custom webhooks.

Self‑hosted platform with powerful automation via Hubot scripts, Livechat triggers, and integration with n8n or Zapier.

#7 Zulip

Threaded, topic‑based chat that supports bots, custom integrations, and workflow automation through its API and webhook system.

#8 Flock

Team messenger with built‑in workflow automation (Flock Flow), custom bots, and over 300 app integrations.

#9 Chanty

Simple chat with AI‑powered task creation, automation rules, and integration with Zapier, Integromat, and custom webhooks.

#10 Ryver

Chat + task management; automation via built‑in rules, custom bots, and connectors to Trello, Asana, and Zapier.

Unified messaging and collaboration with workflow automations through RingCentral Apps and Zapier connectors.

Enterprise version of Facebook; supports bots, custom integrations, and automated content publishing via Workplace API.

#13 Zoho Cliq

Part of Zoho suite; offers command bots, workflow automations via Zoho Flow, and deep integration with other Zoho apps.

#14 Bitrix24

Collaboration hub with chat, CRM, and built‑in business process automation (BPM) that can trigger messages and tasks.

#15 Flowdock

Team inbox with threaded conversations; automation via Flowdock Bots, webhooks, and integration with CI/CD pipelines.

#16 Samepage

All‑in‑one workspace with chat, docs, and workflow automation through built‑in rules and Zapier support.

#17 Grape

Secure, self‑hosted chat focused on compliance; automation via custom plugins, webhooks, and integration with ServiceNow.

Enterprise chat with automation via Troop Bot Builder, custom workflows, and integration with Google Workspace and Office 365.

#19 Twist

Thread‑first communication platform; automation via Zapier, custom webhooks, and integration with Asana, GitHub, etc.

Collaborative canvas that syncs with Teams; automation through Power Automate and Loop components that trigger actions.

Embedded chat inside ClickUp; automation via ClickUp Automations to post updates, assign tasks, and trigger notifications.

#22 Hive Chat

Part of Hive project management suite; workflow automations can send messages on task status changes, reminders, and approvals.

Collaboration board with live chat; automation via Miro API and integration with Zapier to create cards or tasks from chat.

Enhanced version with custom workflow builder, AI‑driven suggestions, and deep integration with RingCentral Contact Center.

Customer support focused chat with automation rules for ticket creation, status updates, and SLA notifications.

#26 Jostle

Internal communications platform; automation via Jostle Actions to push news, surveys, and task assignments.

CRM‑centric chat that triggers contact updates, follow‑up reminders, and pipeline moves via built‑in automations.

#28 Chatlio

Live chat for websites that can be embedded into Slack; automation via Slack workflows to route leads and tickets.

#29 HeySpace

Hybrid workspace with chat, Kanban boards, and automation rules for moving cards, sending reminders, and posting status updates.

#30 Mural

Visual collaboration tool with chat; automation via Mural API and Zapier to create new boards from chat commands.

Enterprise community platform with chat; automation for moderation, content tagging, and member onboarding.

Project management suite with built‑in chat; automation triggers notifications on milestone changes and budget alerts.

#33 Redbooth

Collaboration suite featuring chat; workflow automations can push tasks to Asana, create calendar events, and send email digests.

#34 Basecamp

All‑in‑one project tool with Campfire chat; automation via Basecamp’s API and third‑party services like Zapier for status reports.

Enterprise social network with chat; automation through Power Automate to post announcements, collect feedback, and trigger surveys.