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#2 RingCentral
Comprehensive UCaaS with phone, video, team messaging, and robust integrations; scalable from SMBs to enterprises.
#3 8x8 X Series
Unified voice, video, chat, and contact‑center capabilities; AI‑driven analytics and global reach.
#4 Zoom Phone
Cloud phone system built on the Zoom platform, offering seamless handoff between meetings, chat, and voice.
Integrated PSTN calling within Teams, leveraging Microsoft 365 security and collaboration ecosystem.
Enterprise‑grade cloud calling with advanced call control, analytics, and tight integration with Webex meetings.
Flexible UCaaS platform with voice, video, messaging, and API‑first approach for custom workflows.
#8 Dialpad
AI‑powered cloud phone system offering voice, video, messaging, and real‑time transcription.
#9 Fuze
Unified communications suite combining voice, video, messaging, and contact‑center features with analytics.
#10 Nextiva
All‑in‑one UCaaS with VoIP, video conferencing, team chat, and CRM integrations.
Cloud‑based phone system with advanced call routing, analytics, and integration with Microsoft Teams.
Hybrid UCaaS delivering voice, video, chat, and contact‑center tools with Avaya’s enterprise pedigree.
Cloud PBX with voice, video, chat, and screen sharing; easy to set up for small and midsize teams.
#14 3CX
Software‑based PBX that can be hosted in the cloud or on‑premises; includes voice, video, chat, and web‑meeting modules.
#15 Ooma Office
Simple, affordable cloud phone system for small businesses with auto‑attendant, voicemail‑to‑email, and mobile app.
#16 Grasshopper
Virtual phone system aimed at entrepreneurs and freelancers; offers call forwarding, voicemail, and texting.
Cloud‑based call center solution with omnichannel support, AI routing, and integration with Freshworks suite.
#18 Talkdesk
AI‑enhanced cloud contact‑center platform that also provides voice, chat, and video capabilities for unified communications.
#19 Genesys Cloud CX
Comprehensive CX platform merging voice, chat, email, and social channels with AI analytics.
Scalable contact‑center solution built on the RingCentral UCaaS foundation, adding advanced routing and reporting.
Unified communications suite offering voice, video, messaging, and collaboration tools for midsize enterprises.
Integrated contact‑center add‑on to Zoom Phone, delivering omnichannel support and AI‑driven insights.