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Jira Service Management (Idea Intake)

Freemium

Streamlined idea intake and service request handling within Jira.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earns a high score for seamless integration with Jira, robust automation, and flexible pricing that suits both small teams and enterprises.

Key Features
Integrated Idea Intake Forms

Customizable request forms let teams capture ideas, feedback, and service tickets directly within Jira.

Automation & SLAs

Built‑in automation rules and service‑level agreements ensure ideas are routed, prioritized, and tracked efficiently.

Collaboration & Reporting

Real‑time dashboards, comments, and voting enable cross‑functional collaboration and insight into idea pipelines.

Frequently Asked Questions

Yes, a free tier is available for up to 3 agents with basic intake features.

Absolutely; the platform offers drag‑and‑drop form builders and configurable workflow automations.

Paid plans start at $20 per agent per month (Standard) and $40 per agent per month (Premium), with Enterprise pricing on request.
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Specifications
Pricing Model Free tier for up to 3 agents, then paid plans starting at $20 per agent per month, with Premium at $40 and custom Enterprise options.
Supported Platforms
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