Vetted Score
4.6
/ 5.0
Earns a high score for its intuitive UI, robust forecasting, and seamless integration with 8x8 contact‑center suites.
Key Features
Real‑Time Scheduling
Drag‑and‑drop shift planning with instant conflict detection and automatic compliance checks.
Accurate Forecasting
AI‑powered call volume predictions help optimize staffing levels and reduce over‑ or under‑staffing.
Performance Analytics
Detailed agent and queue metrics enable data‑driven coaching and continuous improvement.
Frequently Asked Questions
It offers monthly subscription plans per user, with volume discounts for larger teams and custom enterprise pricing for unlimited features.
Yes, it connects natively with 8x8 Contact Center and supports standard APIs for third‑party telephony and CRM solutions.
A 14‑day free trial is provided, allowing full access to scheduling, forecasting, and reporting features before purchase.
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Specifications
Pricing Model
Subscription‑based with tiered plans starting at $12.00 per user per month; enterprise custom pricing available.
Supported Platforms
Web (browser)iOSAndroid